We know our customers value our knowledge, responsiveness and reliability. We work hard to make the purchase and maintenance of your LiDAR system or sensor simple and stress free. Here are 5 reasons to work with us:
1. You are working with LiDAR experts
First of all consider our experience – we were an early adopter and have been working with LiDAR since 2008 – there are scant others who can offer such a legacy. Established in 1996, Mapix technologies is a geospatial engineering company with experience in 3D mapping, surveying, GNSS / INS, LiDAR, software development, dynamic data capture and data management. We draw on this wealth of knowledge to provide advice to our customers.
We are a system integrator and in 2014 we launched the Routescene UAV LiDAR system. Our Routescene 3D mapping product range includes UAV systems, mobile mapping system, data processing software and Ground Control Targets. Our Mapix product range includes Auriel Record and Auriel Detect.
We understand the complexities of integrating LiDAR into sophisticated systems and can apply this specialist know-how to your advantage.
2. Dedicated support for you
Sales: Through our years of business experience we have developed a seamless sales, ordering and fulfilment system. We keep it simple so it is easy for you to do business with us.
Updates: We communicate regularly on product, firmware, software and pricing updates. We provide responsive customer support ensuring the maintenance of your LiDAR system or sensor is dealt with quickly and efficiently.
Repairs: If your LiDAR system or sensor requires repair we handle the repair process dealing directly with the manufacturer on your behalf. You simply deal with us and we do the rest.
3. Quality Control
Quality control and reliability is important to us. To ensure your LiDAR system or sensor reaches you in perfect condition we check and test every LiDAR unit before release to our customers. Quality control is applied to our processes too – from working with you on procurement processes to responsive customer service delivery.
4. Import and export experience
We operate internationally and have years of import and export experience to ensure the smooth transit of goods across borders. We deal with HM Customs regularly and take the hassle and distraction away from you.
5. Responsive technical support
Our specialist technical team is available to assist with any technical queries you may have during the life of your LiDAR system or sensor.